Management & Support of Enterprise Computing Systems

VCCS can assist you in data maintenance, customization of system reports, providing oversight of daily system transactions, disaster recovery planning, and  is also responsible for the backup and recovery of critical data. We can also provide database and technical support for systems that support your business processes for accounting, purchasing, asset management, and time and leave management.

VCCS provides its customers Flexible, Scalable, Affordable Support Services. Our services are a Support on Demand Model. We have a pool of seasoned Consultants working on various technologies & Off the Shelf Solutions (Such as SAP) with expertise in Functional, Techno-functional & Technical aspects of each solution.

SAP Support Services
The SAP Support Services (3S) are designed to deliver comprehensive application support, enhancements and the optimization of your SAP applications. 3S consist of a suite of professional services tailored to meet your specific needs. Utilizing world-class methods and processes based on ITIL standards with established service levels, 3S help you address resource and skill shortfalls while at the same time optimizing flexibility, service quality and savings. 3S provide you with proven support processes, proactive monitoring, dedicated customer care, ongoing system maintenance and 24x7 support directly from us. The goal of 3S is to:

1. Establish clear lines of accountability for performance and problem resolution.

2. Eliminate the headache of finding the right talent to manage your business solution.

3. Control IT costs while providing the highest quality service.

4. Provide peace of mind by having us manage their SAP production system.

The 3S organization delivers full-scope services to manage the operation of SAP business solutions. In considering your objectives, our Application and Development Support services described in this proposal offer the services that address your current support requirements.

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